TikTok regularly removes videos from users who do not respect its community guidelines and sometimes goes so far as to delete accounts! Fortunately, there is a possibility to appeal.
Since the app processes millions of videos every day, you must be wondering how long the calling procedure takes and if there is any way to speed up this process? To answer this, we must first understand the types of videos taken down and the appeal process.
Quick Answer: TikTok usually responds to calls in around 24-72 hours. However, some users have reported that their requests have been stuck for months, while others have been processed in just a few hours!
TikTok has implemented an option to appeal your video because many videos are flagged by users for reasons not listed in the community guidelines.
In addition to user reports, videos may also be removed by TikToks’ automated systems. Computerized systems can lead to incorrectly flagging videos. TikTok reviews its calls manually to analyze each video for inappropriate or harmful content.
This article teaches you everything you need to know about calling on TikTok and explains why your video was taken down.
Which videos does TikTok delete?
If you’re worried about TikTok taking down your videos, let’s get this straight.
TikTok carries out a rigorous control of the content that its users publish. It operates a zero-tolerance policy towards explicitly violent and hateful content. And the penalties range from a shadowban or suspension to a lifetime ban on your account!
TikTok will not remove your video if it does not violate its community guidelines. Only infringing videos are sent for review.
These guidelines provide an extensive framework of acceptable content on the platform to ensure a safe space for users of all ages, races, cultures and backgrounds.
Read TikTok’s community guidelines to ensure your video won’t be flagged.
How to appeal a content violation
TikTok sends you a notification informing you of the action when your video is taken down. Locate the suspension notification in your inbox and click “Appeal” to submit your appeal.
However, if this does not work, follow this alternative procedure.
- Log in to your TikTok account and access your profile.
- In the upper right corner of your profile page, click on the three dots.
- Select “Settings and privacy”.
- Choose “Report a problem” under “Assistance”.
Here you will see a list of options. Choose the particular problem you are facing and appeal to it.
If this method does not work and you are in a hurry to recover your video, you can contact the user support by email (feedback@tiktok.com) or on the official TikTok Twitter account.
TikTok’s appeal procedure
After submitting the appeal, your video goes through a manual review process.
A moderator reviews the video and decides if the content defies community guidelines and should be permanently removed from TikTok. If you don’t violate any guidelines, TikTok puts your video back online, and it’s available on the For You page.
However, if the video contains harmful, violent or abusive content, TikTok will permanently remove it and you may be penalized.
How long do TikTok calls last?
It is not yet known how long TikTok takes to consider appeals. Similarly, TikTok does not provide any details on which calls it answers first and how long it takes.
Most calls are resolved within the first 24 hours. But some appeals take months and months to be reviewed.
Even if TikTok does not officially reveal it, it is possible that certain factors are taken into account in the prioritization system that the application uses to process calls.
These factors are listed below:
- The seriousness of the subject treated.
- The size of your account.
- The integrity of the user report.
- Your call history.
- If TikTok’s automated system has removed content or user reports.
And, if your content is regularly taken down, TikTok can even apply a more severe sanction and ban your account for life! So be careful what you post!
What is the deadline for appeals?
TikTok has a strict no extension policy! If TikTok has permanently banned your account, you need to appeal as soon as possible! After a reasonable amount of time, the Appeal Section notification will disappear from your inbox.
It is best to appeal your banned account as soon as you receive this notification. After the deadline, there’s not much you can do.
Even if you try to submit an appeal using alternative methods, the app will show you a notice saying “Appeal deadline expired”. After that, all you have to do is contact customer support and hope everything goes well.
Conclusion
Using TikTok means getting your content accessible again. And if you haven’t violated the community guidelines, your appeal will be reviewed as soon as possible and your video will be put back online.
Even if submitting an appeal and waiting for a response is frustrating, it is essential. An app where millions of people post millions of videos must have a strict zero-tolerance policy for any content it deems harmful.
This ensures that all audiences are protected and can enjoy their user experience safely.
FAQ
How to win a call on TikTok?
There is no one-size-fits-all method of how to win an appeal you submitted, but if your content doesn’t violate the guidelines, chances are TikTok will review your appeal quickly and get your video back online !
In case of violation of the standards, TikTok will delete your video. So be sure to read the community guidelines before posting!
How long is the suspension of TikTok?
TikTok deactivates/suspends your account for 24-72 hours, depending on the seriousness of the violation.
What types of videos does TikTok remove?
TikTok removes videos that violate its community guidelines, including those with explicit violence and hate speech. Videos that do not violate the guidelines will not be removed.
How can I appeal a content violation on TikTok?
You can appeal a content violation on TikTok by clicking “Appeal” on the notification you receive or by going to “Settings and privacy” and selecting “Report a problem.” Your appeal will be reviewed manually by a moderator.
How long does a TikTok suspension last?
TikTok suspends accounts for 24-72 hours depending on the seriousness of the violation. If your account is permanently banned, you must appeal as soon as possible, as there is a strict no-extension policy.
How can I increase my chances of winning a TikTok appeal?
The best way to win a TikTok appeal is to ensure that your content does not violate the community guidelines. If your appeal is rejected, you can try to contact customer support by email or Twitter, but there is no guaranteed way to win an appeal if your content violates the guidelines.
