If your Android phone stops responding to touch, it’s possible that the touch buttons are malfunctioning. This can be caused by a software issue or screen damage. To solve it, it’s important to identify the cause. Don’t worry, we’ll guide you in finding a solution so the touchscreen works properly again. If you’re having touchscreen problems with a Samsung or Huawei, it might be a minor software issue.
If the Samsung touchscreen isn’t working for no apparent reason or is acting erratically, this article can help you troubleshoot without the need for a technician or outside help. If the screen stops working due to physical or liquid damage, such as drops or getting wet, you may need professional help.
Samsung touchscreen not working
To fix a non-working touchscreen, there are some simple solutions you can try. These steps are easy to follow, even if you’re not very tech-savvy. Some key solutions are:
- Restart the phone.
To troubleshoot a touchscreen issue, try restarting the device. Often, this resolves the issue.
- Clear cache.
An app might cause the screen to hang. This typically happens with games.
- Clean the touchscreen and the screen protector.
The touchscreen might malfunction due to dirt or issues with the case or screen protector. To solve this, clean the touchscreen with a clean, dust-free cloth. You can use a dry or slightly damp cloth, but not a wet one. If the screen still isn’t working right, try restarting the device. Make sure to wash your hands before touching the screen to avoid transferring dirt. You can also try removing the screen protector and cleaning the screen again if needed.
- Screen reset solution number.
Use the following code (*#0#) to reset the calibrated screen. And if all the above solutions don’t work, keep reading, there’s more to do before heading to a service center.
Issues with the touchscreen failing due to water
If your device gets damaged, like dropping or getting wet, it’ll be harder to fix. A simpler solution for touchscreen problems is to turn off the device and remove all SIM cards, memory cards, and peripherals. Here’s what you can do to fix the phone’s touchscreen:
- Dry your smartphone.
Touchscreens can also stop working, become unresponsive, or work intermittently if the phone gets wet. In such cases, drying the phone completely sometimes solves the problem. There are several steps to dry an Android.
- Press the edges if the device drops.
If your phone’s touchscreen stops working after a drop, sometimes it’s because the digitizer got disconnected. You can try gently tapping each corner of the phone to see if it reconnects. If that doesn’t work, you’ll need to take the phone in to repair the digitizer, which means disassembling the device.
- Remove memory and SIM cards.
Issues with SIM cards, memory cards, and USB devices can sometimes affect the touchscreen of mobile devices and Windows devices. If you’re experiencing touchscreen issues, turn off the device and disconnect these cards.
Fixing a touchscreen that’s not working due to an app or game installed on the phone
If you’re having issues with your Android device’s touchscreen and you can’t unlock it, a factory reset in recovery mode might help. Remember, this process will delete all data from your device, including apps, messages, photos, and videos. Ensure you back up before trying.
A recently downloaded app might have caused the issue. To check, restart your Android device in safe mode. Third-party apps won’t work in this mode. If the screen works fine in safe mode, a faulty app is likely causing the issue.
To fix it, follow these steps:
- Hold the power button until you see the power menu options.
- Hold down the power-off option.
- After holding it, the option to restart the device in safe mode will be visible on the screen. Just press OK.
- If the touchscreen works correctly in safe mode, it’s probably a faulty app causing the issue. Immediately go to your Android device’s settings and uninstall the respective app.
- Advanced fixes for non-working touchscreens
Your Android phone’s touchscreen can malfunction for various reasons, some of which might be hard to pinpoint. For instance, you might have downloaded files or software causing issues. One solution is to boot the phone in safe mode, which means only the basic programs run, and new software isn’t downloaded.
You can try fixing the touchscreen issue by reconfiguring and reinstalling the drivers, but this can be tricky as you’ll need to use apps and software that don’t run in safe mode. If the touchscreen works in safe mode, a downloaded app or software is likely causing the problem. Check recent apps to see if any might be responsible.
If the screen doesn’t turn off, don’t panic. Most of the time, you just need to adjust the screen timeout settings. The operating system lets you choose when the screen turns off. If adjusting the settings doesn’t solve the issue, there might be a hardware problem.
Apps that keep the screen on are known as wakelock apps and include screen readers, e-book readers, AI readers, screen filters, and some malicious apps.
To know if an app is slowing down your phone, reboot it in safe mode. If the issue is caused by an app, safe mode will help you identify it. If it’s a hardware issue, you might be able to fix it. If it’s software-related, you can use ReiBoot for Android. If that doesn’t work, you might need to replace the screen or contact the manufacturer.
Frequently Asked Questions
What can I do if my Android phone’s touchscreen doesn’t respond?
If your Android phone’s touchscreen doesn’t respond, try restarting the device, cleaning the screen and screen protector, or resetting the screen calibration using the code *#0#. If the issue persists, you might need to take it to a service center.
How can I troubleshoot touchscreen issues if my phone gets wet?
If your phone gets wet and the touchscreen stops working, try turning off the device, removing SIM and memory cards, and drying it thoroughly. Don’t turn on the phone until it’s fully dry to prevent further damage.
How can I fix the touchscreen if my phone drops?
If your phone’s touchscreen stops working after a drop, try gently tapping each corner to see if the digitizer reconnects. If this doesn’t work, you might need to take the device to a service center to fix the digitizer.
How can I determine if an app is causing issues with my Android’s touchscreen?
To determine if an app is causing touchscreen issues on your Android, restart the device in safe mode. If the screen works correctly in safe mode, a faulty app is likely causing the problem. Uninstall the suspicious app and restart the device in regular mode to see if the issue gets resolved.
What advanced solutions can I try to troubleshoot touchscreen issues on my Android phone?
If basic solutions don’t work, you can try booting the phone in safe mode to see if a downloaded app or software is causing the problem. You can also try adjusting the screen timeout settings or using software tools like ReiBoot for Android. If none of these solutions work, you might need to replace the screen or contact the manufacturer for support.