Are you experiencing issues with your Philips TV? Resetting it can often help resolve the problem. Here’s a detailed guide on how to reset your Philips TV in different situations.
How to Reset your Philips TV
To perform a factory reset on your Philips TV, press the Home button on your remote control. Then go to the menu: Settings > Device Preferences > Restore Factory Settings. Enter your PIN code.
The default PIN code is 8888 or 4725 if you haven’t changed it.
For Android TVs, if you’re facing a major issue like a frozen screen at startup, there’s a more drastic method. Check the back of your TV for a small joystick that allows you to power on and navigate the TV’s user interface without a remote control.
- Unplug the power cord from the electrical outlet.
- While unplugged, push the joystick downwards (do not press OK + down).
- Plug the power cord back in while keeping the joystick pressed downwards until you see the recovery mode screen.
Using the joystick, navigate downwards until “Wipe cache partition” is highlighted. Then, press and hold the OK button to confirm.
Please note that the navigation method in this menu may vary depending on the model. It can either be repetitive OK button presses or pushing the joystick downwards.
Be cautious during this process and ensure there are no power interruptions as it could potentially brick your TV, rendering it unusable.
If your Philips TV is not an Android TV, press the Home button. Then select the TV Settings menu > General Settings > Factory Settings (or TV Reinstall).
This procedure generally applies to Philips TVs manufactured before 2015.
Here’s a screenshot from the user manual of a 2014 Philips TV that illustrates the process.
To determine the manufacturing year of your Philips TV, locate the serial number on the back of the TV. In the example below, the serial number is YN1A1309352853. The 5th and 6th characters indicate the year of manufacture. In this case, “13” means the TV was manufactured in 2013.
Resetting your Philips TV Without a PIN Code
If you’ve changed your PIN code and forgotten it, you can reset your Philips TV by first changing the PIN code.
For Philips TVs manufactured after 2015:
- Press the HOME button.
- Go to the menu: Settings > Device Preferences > Parental Controls > Change PIN.
- Enter the code 8888.
- Set a new access code.
Once you’ve changed the PIN code, you can proceed with the TV reset.
For Philips TVs manufactured before 2015:
- Go to the menu: Setup > Channel Settings > Parental Lock > Change Code.
- Enter the code 8888.
- Set a new access code.
Here’s a screenshot from the user manual of a 2014 Philips TV that illustrates the process.
Resetting your Philips TV Without a Remote Control
Good news! If your Philips TV remote control is not working, you can still perform a factory reset using alternative methods.
There are several options available:
- If you have a USB computer keyboard, you can connect it to the USB port on the back of your TV. The TV will automatically recognize the keyboard. Use the arrow keys, Enter key, and numeric keypad to navigate and perform the TV reset.
- Another option is to use the “Philips TV Remote” app available for Android, iPhone, and iPad. This app allows you to control your Philips Smart TV using your smartphone.
Resetting a Philips Hotel TV
To reset a Philips hotel TV, you’ll need to unlock the Hotel mode first.
- Simultaneously press the “Menu” buttons on both the remote control and the TV (located below or on the sides) for 5 to 10 seconds.
- The factory menu will appear. Press the “Menu” button on the remote control and then select “OK” to highlight “Philips Hotel Mode/Setup.”
- Choose “No” to unlock the hotel mode of your TV.
- Press the “Menu” button and turn on your TV to apply the changes.
You can then proceed with the reset as detailed earlier.
On certain Philips TVs, you can also disable the hotel mode with a quick remote control sequence. While holding down the “Menu” button, press the following sequence of keys: 3, 1, 9, 7, 5, 3, and finally the Mute button (speaker icon crossed out).
Difference Between Power Cycling and Factory Reset
Power cycling your TV can often resolve many issues. It allows you to retain all your configurations (picture settings, streaming app connections, etc.), unlike a factory reset, which erases all such information.
To power cycle your Philips TV, unplug it from the electrical outlet, wait for at least 60 seconds, then plug it back in and turn on your TV. This drains any residual electrical charge and performs an electrical reset.
Why Should You Reset your Philips TV?
There are various reasons why you might need to reset your Philips TV to its factory settings:
- Your TV doesn’t power on: In this case, try power cycling first. If that doesn’t work, a factory reset may resolve the issue.
- Your TV turns on and off repeatedly: If your Philips TV turns on and off randomly and repeatedly, a reset might be necessary. This could be related to a recent software update, and a reset can potentially fix the problem.
- You purchased a used TV: When buying a used TV, certain features may not be available or some applications may not work. Performing a factory reset can restore the TV to its original settings, making it feel like new.
- HDMI, Bluetooth, or Wi-Fi issues: Problems with external data sources such as HDMI ports, Bluetooth headphone connections, or Wi-Fi internet connectivity can often be resolved with a reset.
Conclusion
Resetting your Philips TV can be a simple way to resolve issues you may encounter with your television. The reset procedure may vary based on the manufacturing year of your TV. Here are the general steps:
- Press the HOME button on your remote control.
- Go to the menu: Settings > Device Preferences > Restore Factory Settings.
- Enter your PIN code (default codes: 8888 or 4725 if unchanged).
If the reset doesn’t solve your problem, you can contact Philips product support by phone, email, or online chat. The contact information can be found in the sources below.
