It can be frustrating to find your Instagram story not showing up when you need it. However, know that you are not alone as many Instagram users have reported the same issues with their Instagram stories not loading properly.
Instagram is one of the most amazing social media apps, with over 1 billion monthly active users. Among Instagram’s core features, Stories have proven to be incredibly popular. For this reason, marketers spend a lot of time and energy creating the best Instagram story ideas for their audience. Yet, what if you have great content but the Instagram story is not showing?
If you have encountered this problem, don’t worry. In this article, we will show you how to fix it. So stay tuned!
Why Instagram is not showing stories
Instagram bugs can be caused by many reasons. However, here are the most common reasons why you can’t post your stories on Instagram.
- Your Internet connection is lost.
- You do not have permission to share a post from a certain private account to your story.
- The version of your software is not compatible with that of your application.
- You may have violated Instagram’s terms and policy and are banned from posting stories.
- This is simply due to Instagram’s technical issues. In this case, you can only wait.
Instagram Stories crash when downloading! How To Fix
It happens quite often that users report that their stories got stuck while uploading. In the following, we will mention some ways to solve this problem.
Solution 1: Instagram Stories not showing? Check the basics
First of all, it is essential to pay attention to the root causes. It can help you a lot, and it’s not that far-fetched, so always be careful.
- Check your internet connection when Instagram Stories not showing.
As mentioned above, a weak internet connection is one of the most common reasons why you cannot post an Instagram story. Try checking the connection, log in and out once and see if the Instagram story not downloading issue is resolved.
Turning airplane mode on and then turning it off again is another easy and more convenient way to restart all your connectivity features.
- Clear your cache when Instagram Story not showing
If your phone’s cache has become full, this may be the reason why your Instagram story is not downloading. So try clearing your Instagram cache once and see if the problem is fixed.
If you are using an android, clean your app data in Settings > Apps > Instagram > Clear data.
If you are using an iPhone, you can clean up your app data at Settings > General > iPhone Storage & iCloud Usage. Find the Instagram app and click on the “Delete app” button. Finally, go to the App Store and reinstall Instagram again.
Doing this will prevent your phone from using your app cache data and you can fix your Instagram story not downloading issue on your phone.
- Manually close the app when your IG stories are not showing
Sometimes when Instagram is not downloading the stories, manually and force restarting the app can help.
If there is no problem with your cache or internet connection, try force closing the app and reopening it to check if the problem is fixed.
To manually close your Instagram app on your iPhone, follow the path below:
iPhone Setting > General > iPhone Storage > Instagram > Offload App.
To close your Instagram application on your Android, follow these steps:
Settings > Applications > Instagram > Force stop
And after doing this, try to post the story another time. Hopefully, this will fix the Instagram story not downloading issue.
Solution 2: Wait for Instagram staff to fix the bug when stories not showing
Sometimes there is a technical issue that you can’t do anything about except wait for the bug to be fixed . The instagramdown hashtag on Twitter is a good place to identify whether this issue is from the Instagram team or not.
You can also simply ask other users or change your device to determine if your problem is not unique to you.
Solution 3. Stop using those pesky emojis
Emojis are another possible reason why Instagram isn’t downloading stories. According to the comments, users added several videos, and they all managed to be posted despite being without any GIFs. However, after adding an emoji to a video, the issue of Instagram not posting stories reoccurred!
To avoid this problem, here is how you should do it:
- After editing your Instagram story, tap save and exit Instagram stories.
- Then go to Instagram stories again and upload the Instagram story via your gallery using the previously saved photo/video.
Although it is a bit tedious, it can solve the problem of your IG story not downloading.
Solution 4. Check for Instagram updates
The best chance of fixing the “Instagram not posting stories” problem is to hope that Instagram fixes the problem with an upcoming app update. Therefore, if you haven’t updated your app lately, there might be a pending update that hasn’t been installed. For more information on how to update your Instagram app, click here.
Solution 5. Inappropriate Content
Another common cause of Instagram story not uploading is inappropriate content. The best way to avoid it is to know Instagram’s terms of service. If you post offensive content that violates Instagram’s rules, you can also be punished, blocked or even have your account banned!
Solution 6. The file format is not supported.
None of the suggestions worked for you, and still wondering why my Instagram story is not uploading? So, let’s check the file format for which the IG story is not showing.
Remember that Instagram limits apply to files with a maximum size of 15MB and in MP4 format. Additionally, the length of the video cannot exceed one minute, the frame rate must be 30 FPS, not 60 FPS, and the resolution of the video cannot exceed 1080p. To learn more, read our guide to social media image sizes and specifications.
Solution 7. Get in touch with Instagram
You can also contact Instagram directly about your technical issue, asking: why won’t Instagram let me post to my story?
- To do this, first of all, go to your Instagram profile and tap on the Menu icon. Next, tap on “Settings”.
- In Settings, tap on “Help”, then select “Report a problem”.
- Next, Instagram asks you to be specific about the issue (e.g. Instagram story not uploading) and provide as much information as possible (e.g. what type of device are you using or on which how often you have problems with your Instagram story not downloading).
Note: The more people reporting this issue, the sooner Instagram can work to fix the glitch and release a new Instagram update.
Why Instagram stories not loading and how to fix it?
Now that we have mentioned how to fix the problem when your Instagram story is not loading, it is time to consider the case from another point of view. What if I can’t see other people’s stories? As with viewing stories, there can be different causes for not being able to see other people’s stories.
Weak internet connection and root problems remain the main causes. You can use any of the above methods to fix these issues. However, in this section, we are going to teach you another very effective method that helps you fix loading issues and allows you to watch other people’s stories anonymously using the amazing AiSchedul tool. So, keep reading!
Instagram stories not uploading FAQ
Why can’t I post stories on Instagram? Here are some frequently asked questions on the subject. Let’s take a look at a few of them.
Q1. How do I delete an IG story that isn’t downloading?
Unfortunately, there is no delete option for stories not uploading on Instagram. In other words, if you want to delete the story, you’ll have to wait for it to fail or post. If Instagram fails to post a story and it gets stuck in the upload process, it’s a good idea to reset your internet connection.
Putting your phone in airplane mode allows you to delete the blocked story. Then you can attempt to post the story again.
Q2. Why is my Instagram feed not loading?
This is the other widespread problem that has plagued many Instagram users recently. To learn more, read this article on how to fix Instagram feed not showing.
Q3. Why is my Instagram Story not showing from my gallery?
To solve this problem, delete the application from your device and reinstall it. It seems to be a bug.
Final Word on Instagram Story Not Showing
You may come across the error “Instagram story not showing” due to many reasons. The causes can be fundamental or technical. Here we have identified some solutions to help you fix the annoying “Instagram story not downloading” issue.
If you have any problems with the instructions above, please leave us a comment, and we will be happy to help you.
