Are your Huawei earphones malfunctioning or not working at all? It’s all the more frustrating because the brand is considered by its users as a reliable one. But don’t worry too much, earphone problems are often related to software bugs that are easily resolved. Follow our guide detailing the most common problems with Huawei earphones to solve them quickly.
1. Huawei Earphone Sound Problem
Are you having a sound problem with your Huawei earphones? The origin of the problem can be multiple, check the following points to determine it and take appropriate measures.
- Are your earphones charged? If in doubt, charge them and test them again about twenty minutes later.
- Are there sources of interference around you that could explain poor sound quality? Other Bluetooth devices, Wi-Fi, metallic objects, or a microwave can cause crackling or sound cuts in your earphones. Move away or turn off these devices when you use your Huawei earphones.
- Are your earphones in good condition? If dust has lodged in different parts of your earphones, especially at the tip, this can cause sound degradation. Also try cleaning the jack if they are wired earphones.
- The range of your Huawei earphones’ Bluetooth is 10 meters, but from 7 or 8 meters, depending on your environment, the audio signal can degrade and the sound quality suffer. So be sure to maintain a certain distance between your transmitting device and your earphones when you use them.
- Have you checked the sound on your smartphone? Maybe it’s turned down to the maximum, hence the absence of sound in the earphones.
- The listening volume does not respond correctly to your commands on the smartphone: too rapid increase, volume bar that does not appear or volume too low? This is a problem that comes from synchronizing the volume with the phone, also known as absolute Bluetooth volume, which must be activated. To do this, go to Settings > Bluetooth then touch the gear icon and synchronize the volume with the phone. Also make sure your Huawei phone is up to date.
- If you are listening to a streaming audio source (Netflix, Youtube, etc), sound problems can be explained by a slowed connection to get impeccable sound.
2. Huawei Freebuds Earphone Problem
Problems with Huawei Freebuds earphones can take many forms, and concern both sound quality, connection to the smartphone, use of the microphone for hands-free calls, or recurring battery issues.
If you cannot connect the Freebuds earphones to your mobile, or if the connection is unstable, follow the following procedure:
- Stay within 10 meters of your smartphone,
- Put the earphones in their case, lid open,
- Press the Function button for about 10 seconds until the light flashes.
From there, the earphones reset. You can then pair them again with your playback device.
The Freebuds may need to be updated. This is done through the Huawei Freebuds Assistant or Al Life application depending on the Freebuds model. The principle remains the same, that is, you have to open the application, select your earphones, access the Update section, then Search for the update, Download and install it.
It is possible that your touch commands no longer work. Start by cleaning your earbuds, especially on the touch area. Then, if that is not enough, restart your earphones and if necessary, unpair them from your smartphone to redo the complete pairing.
Do you have a microphone problem? Maybe it’s simply the small grid in front of the microphone that is clogged. Clean it with a dry, soft cloth to remove any impurities that prevent the microphone from working properly.
3. Huawei P30 Pro Earphone Problem
If you have problems with earphones on your Huawei P30 Pro, the problem can have many origins.
The most recurrent problem is that of a poor sound setting. This can be explained by a misoperation on your part or an application that could have modified some settings. To get back in order, vary the sound by pressing the volume buttons. A gear wheel will appear on the screen on which you will press. It allows access to sound settings. Try to modify some settings on your Huawei P30 to see if the sound returns.
However, also consider the issues seen in the following paragraph. The problem with your earphones on the Huawei P30 can originate from an untimely disconnection, a need for an update, or maintenance due to the microphone no longer being functional.
4. Huawei P20 Earphone Problem
If you have no sound at all on your Huawei P20 with wired earphones, the problem may come from the jack to USB C adapter. Try your earphones on another audio source. If the sound is Ok, it comes from the Huawei P20 or the adapter. If the sound still does not work, the problem comes from the earphones.
If your earphones work with USB C, but you hear no sound, start by cleaning your earphones of any impurities as well as the location for the USB C cable. The slightest impurity can lead to a contact defect.
If the sound still does not come out of your earphones connected to the Huawei P20, then consider resetting the earphones, before finally contacting customer service if necessary.
To reset the Huawei P20, the path is as follows: Menu > Settings > System and updates > Reset > Reset phone.
5. Huawei P30 Lite Earphone Problem
Are you having earphone problems with the Huawei P30 Lite? The origin may be a connection problem with Bluetooth. To remedy this: Menu > Settings > System > Reset > Reset network settings. This will reset your Bluetooth and Wi-Fi settings, but also your mobile data. You will then have to reconfigure your connections.
6. Huawei Freebuds Pro Earphone Problem
If you have a problem with the Huawei Freebuds Pro, it may be due to a poor connection with your smartphone. To remedy this, you can try to reset your earphones. To do this, put your earphones in their case, then press and hold the pairing button for about 10 seconds. The LED will flash white twice, indicating that the reset has been successful.
7. Only One Huawei Freelace Earphone Works
If only one of your Huawei Freelace earphones is working, the problem may be due to a poor connection between the two earphones. To solve this problem, you can try to reset your earphones. To do this, put your earphones in their case, then press and hold the pairing button for about 10 seconds. The LED will flash white twice, indicating that the reset has been successful.
8. How to Reset Your Huawei Earphones?
If you’re having problems with your Huawei earphones, resetting them can often solve the problem. To do this, put your earphones in their case, then press and hold the pairing button for about 10 seconds. The LED will flash white twice, indicating that the reset has been successful.
9. How to Reset Your Huawei Freebuds?
If you’re having problems with your Huawei Freebuds, resetting them can often solve the problem. To do this, put your earphones in their case, then press and hold the pairing button for about 10 seconds. The LED will flash white twice, indicating that the reset has been successful.
10. How to Pair HuaweiFreebuds?
If you’re having trouble pairing your Huawei Freebuds, follow these steps:
- Stay within 10 meters of your smartphone,
- Put the earphones in their case, lid open,
- Press the Function button for about 10 seconds until the light flashes.
From there, the earphones reset. You can then pair them again with your playback device.
