Are you experiencing mobile webpage loading issues? It could be a problem with the webpage, your device, or your internet connection. To fix the issue, it’s crucial to determine the cause.

Possible causes could be a specific problem with the webpage, an error on your device, or an incident with your internet service provider. Once you identify the cause, you can then take steps to resolve the issue and restore your mobile web browsing experience.

Possible Causes

If you’re having trouble loading web pages on your mobile device, whether it’s an Android or an iPhone, there are three potential causes. Some of these issues can be resolved by the user, while others are out of their control.

1- The webpage itself may be experiencing issues:

In this case, the website may be down due to domain expiration or server problems. In this scenario, there is nothing that can be done except to wait for the website owner to resolve the issue and bring the site back online.

2- Internet connectivity issues may be to blame:

If you’re unable to access the internet, you won’t be able to browse any web pages or use apps that require internet access. To troubleshoot this issue, check if you can access the internet with other services, and also ensure that other devices connected to the same WiFi network are working.

3- Browser crashes can also prevent web pages from loading:

While Google Chrome is still considered the best option for mobile web browsing, it is not immune to crashes or other issues. If you’re using Chrome on your Android or iPhone and experiencing webpage loading issues, try restarting the browser or clearing your cache and cookies.

Fix Internet Connectivity Issues

When trying to access a webpage on your mobile device, one potential cause for loading issues is internet connectivity. To check if this is the problem, try loading a website such as Google or GoStart.Biz using a web browser on your device. If the website loads, your internet connection is working.

However, if these websites do not load, it’s likely an issue with your device’s connectivity that needs to be resolved.

Switch Between Wi-Fi and Data Connection

To troubleshoot mobile webpage loading issues, it’s important to first determine whether the problem is specific to WiFi or cellular data.

Try accessing the same webpage while connected to both a WiFi network and your cellular data plan. If the webpage doesn’t load on WiFi, the issue may be with the router and restarting it may help. If the issue persists with cellular data, there may be a restriction or issue with your service provider.

If the problem occurs on both WiFi and cellular data, the issue may lie with your device’s settings.

Restore Network Settings

Resetting network settings can help resolve issues with webpage loading on your mobile device by returning the settings related to your phone’s connections to their original state. This includes deleting any saved WiFi connections, bluetooth devices and VPN configurations that you had active on your smartphone.

Steps to reset network settings:

  1. Go to the settings application on your mobile.
  2. Scroll down to find the system menu.
  3. Select reset options.
  4. Choose the restore network settings option.
  5. Click on reset configuration in the following menu.

This will return your smartphone to its original state and allow you to reconnect to networks, potentially resolving the issue with webpage loading.

restore samsung network settings

Talk to the Operator

If restoring network settings does not resolve the issue with webpage loading and you are still unable to access certain websites, it’s possible that there may be an issue with your internet service provider.

In this case, you should contact your internet service provider to inquire about any incidents in your area that may be impacting internet access for multiple users. If the issue persists over time, it’s important to reach out to your internet service provider for further assistance.

Fix Browser Issues

If Chrome or another browser you use to visit websites is unable to load pages despite having a stable internet connection, try to resolve the issue with the app itself. One solution is to restart your smartphone. This is the first step to take when experiencing unexplained problems on your phone, whether it’s an app not working, difficulty accessing a website, or strange battery behavior.

Sometimes, a temporary glitch can prevent your browser from working properly. This can happen when something stored in the browser’s cache, which is meant to make navigation faster, becomes corrupted and causes the opposite effect. The best solution for this is to delete all data from your internet browser, such as Chrome, Mozilla, Opera, or Edge.

To do this, follow these steps:

  1. Open the Settings app on your device
  2. Scroll down to the Applications menu
  3. Select your internet browser
  4. Access the Storage options
  5. Click on Clear data and Clear cache
  6. Refresh the browser

Google recommends updating your browser, such as Google Chrome, after experiencing issues, even if your operating system is up to date. This applies to any application you use to visit web pages.

To update your browser:

  1. Go to the app store on your device
  2. Search for the latest version of your internet browser
  3. Press the Update button if a new version is available
  4. Restart your device after the update is applied
  5. Check if you can navigate without any issues.

After applying the new version of your browser, it’s recommended to restart your device to ensure that the update has taken effect and to check if you can navigate without any problems.

Fixing DNS

Changing your DNS server is another solution to consider. A DNS server helps translate domain names to IP addresses, so if your current server is down, you may not be able to load certain web pages. However, changing the DNS server may resolve the issue.

Luckily, changing something as complex is as simple as using an app like Change DNS , which allows you to change this data on your smartphone when you can’t access one or more web pages. It is free and you can download it from Play Store.

Android System WebView Feature

The Android System WebView is a feature that allows web pages on your smartphone to appear the same as they do on your computer. As this feature is compatible with both Google-developed and third-party apps, it’s always a good idea to keep it up to date.

If it fails, Chrome may lose the ability to load pages correctly. However, many people may not know how to update it since it’s a system tool.

To update Android System WebView, follow these steps:

  1. Go to the Google Play Store on your device
  2. Search for Android System WebView
  3. Check if there are any pending updates
  4. Press the Update button to refresh the Android WebView
  5. Launch your browser and try loading a page again to see if the issue is resolved.

Try another app

A web page not loading can be caused by browser issues. As there can be hundreds of errors, investigating each one can be time-consuming. These failures can prevent access to multiple sites, not just specific pages. To resolve this, try using a different browser on your smartphone.

For example, if you’re currently using Google Chrome, switch to Mozilla Firefox or Opera, two reliable web browsing apps available on iOS and Android stores.