Xiaomi generally offers good products, but they are not perfect. And you are experiencing this, as you are unable to connect your Xiaomi TV stick or box to Wi-Fi.
Without a connection, your box obviously loses its usefulness, but don’t worry, this is a problem that can generally be easily resolved. Follow the guide, we will give you all the solutions.
Here’s what to do if your TV Stick or Box Xiaomi cannot connect to Wi-Fi
If you are unable to connect to Wi-Fi with your Xiaomi TV stick or box, first check your password. If it is the correct one, you can try restarting your Internet router, and if that still doesn’t work, restart the TV. Let’s now go into detail.
1. Restart your Internet Router
If you cannot connect your Xiaomi TV stick or TV box to the internet, the problem may not come from your Xiaomi device, but rather from the router. It is possible that the router is experiencing a technical problem, such as a bug, which prevents you from connecting your devices to it.
The first step is therefore to restart your internet router, following the manufacturer’s instructions. Generally, you simply need to turn off your router, unplug it for about thirty seconds before plugging it back in and turning it on again.
2. Double-check your Wi-Fi Password
Make sure that the Wi-Fi password is the same one that you entered when you tried to connect to the internet with your Xiaomi Box. If in doubt, check this password. It is usually indicated in plain text on an authentication label stuck on the back or under your internet box.
3. Restart your TV
Your TV may be the source of the problem, as modern televisions are filled with electronics, and it only takes one faulty part to cause the rest to malfunction.
The goal is then to do an electrical reset. Unplug the TV for a few minutes (the delay depends on the manufacturer), while at the same time pressing the TV power button. After a few minutes, you can release the power button, plug your TV back in, and simply turn it on and check if the problem has been resolved.
4. Avoid VPN and Proxy
Even if you find it convenient, it is recommended to disable any VPN or Proxy server function as they can cause connectivity issues for various technical reasons.
5. Weak Wi-Fi Signal
Is your Xiaomi TV Stick or Box having difficulty connecting to Wi-Fi or only intermittently? Have you already tested the Wi-Fi connection speed in the room where this TV is installed? Many applications to install on the Xiaomi Box allow you to know this value and whether it is suitable for their use.
In any case, to remedy the problem, you can simply restart the internet box to see if it is simply temporary.
If the difficulties are structural, consider installing a Wi-Fi amplifier, which will amplify the Wi-Fi signal range within your home. Amplifiers can be purchased online, but you can also get one from your ISP.
You can also consider moving your internet box closer to your Xiaomi Box and TV or vice versa.
6. Electromagnetic Interference
The malfunction of Wi-Fi on your Xiaomi TV Stick may come from electromagnetic interference. All electrical devices emit them naturally. The more powerful the devices, the more they emit these waves, which can disrupt your Wi-Fi signal, even if everyday devices are calibrated not to interfere with each other by emitting limited interference.
The boxes themselves, internet box and TV box, can also interfere with each other. As much as possible, keep them away from each other.
The presence of a large number of electrical cables in the same place can also cause interference. Try to clean up the television environment from any unnecessary cables.
In case of difficulties, you can ask an electrician to diagnose your electromagnetic interference to determine precisely the problem and solve it.
Finally, external causes such as high voltage lines or a radio station can cause large-scale electromagnetic interference against which you cannot do anything.
7. ISP Outage
If your lack of connection with the Xiaomi Box is new, it may be due to a problem with your Internet Service Provider (ISP). In this case, patience will be your best ally while waiting for the problem to be resolved.
To find out if your ISP is responsible for your connection difficulties, you have several options to stay informed. You can go to the dedicated technical difficulties website for your operator, access its main web page, or follow social media (Twitter (X) or Facebook). Problems may be mentioned there when they are widespread.
8. Update your Xiaomi TV Stick or Box
To update your Xiaomi TV Stick or Box, follow these steps:
- Press the Menu button on the remote control.
- Go to Settings.
- Select Device Preferences.
- Go to About.
- Select System Update.
If an update is available, it will be downloaded and installed automatically. Generally, the update process is transparent to the user because it occurs in the background as soon as a new version is available.
9. Reset your Xiaomi TV Stick or Box
To reset your Xiaomi Box to factory settings, follow these steps:
- Go to the menu by pressing the corresponding button on the remote control.
- Go to System Preferences by clicking on the gear-shaped button in the top right of the screen.
- Select Reset.
- Select Reset again to confirm.
- The process will start automatically.
Some models are equipped with a Reset button at the back of the Box, which you can press with a paperclip. This will reset the Box.
Finally, to perform a factory reset, you can also use this technique:
- Unplug the Xiaomi TV Stick from its power outlet.
- Press the Back button and the confirmation button on the remote control at the same time.
- Hold down both buttons and plug in the Stick again.
- The recovery mode will appear on the screen after a few seconds, release the buttons on the remote control.
- Go to Wipe Data/Factory Reset.
- Confirm with Factory Data Reset.
Alternatives to Wi-Fi for Connecting your Xiaomi TV Stick or Box
The suitable alternative, to Wi Fi for a Xiaomi Box is to utilize an Ethernet cable that needs to be connected to the Internet box. By doing you can avoid using Wi Fi. Instead enjoy the benefits of a stable and fast physical connection provided by the cable.
Alternatively you can connect the Ethernet cable not to an Internet box but to a power outlet known as a CPL. The other CPL socket will then be connected to your box. This arrangement enables the transmission of signals through your network.. By utilizing Ethernet between the CPL socket and your Xiaomi Box you will have access, to a connection.
To Sum Up
Is your Xiaomi Mi Box TV not connecting to Wi-Fi? Start by restarting the TV and box, then check that the problem is not coming from an external source such as:
- electromagnetic interference,
- a service fault from the ISP,
- the use of a VPN or Proxy.
Finally, reset to factory settings to start over with your box.