In the realm of social media, Snapchat ranks highly as a preferred platform for many users, with about 95% of social media enthusiasts agreeing that Snapchat boosts their happiness levels. But, what happens when this beloved app refuses to cooperate and won’t open? For a Snapchat enthusiast, this can be a cause of significant frustration. However, don’t worry. This guide is here to help.

Possible Reasons Why Snapchat Isn’t Opening

There could be several reasons why your Snapchat app refuses to open. Let’s explore some of the possibilities:

  • Snapchat’s entire application may be down.
  • Your Internet connection could be weak or non-existent.
  • The Snapchat application might be outdated.
  • Your phone software could be outdated.

While technology might occasionally fail us unexpectedly, understanding how to troubleshoot the issue can help you get back to your Snapchat activities in no time.

Solutions for Snapchat Not Opening Issue

Should you find yourself unable to share your moments due to Snapchat’s uncooperative nature, follow the troubleshooting tips below. The issue might not be as daunting as it seems.

Note: It’s recommended to follow these steps in the order presented to avoid unnecessary troubleshooting if the problem is minor.

Checking Your Internet Connection

The issue might be as simple as a faulty internet connection. If you’re connected to WiFi but still can’t access Snapchat, don’t be quick to blame your internet provider. Instead, try restarting your router.

If the problem persists, consider the following:

  • Reset your router by unplugging it, waiting for ten seconds, and plugging it back in.
  • Relocate your router closer to your workspace for a stronger signal.
  • Use a WiFi extender to boost your signal strength.
  • Eliminate potential signal interference around your router.

If your internet connection is stable but Snapchat still refuses to open, the issue could be on Snapchat’s end.

Check if the Snapchat Server is Down

Before diving into technical troubleshooting, confirm whether the issue is a general one affecting all users. Snapchat typically updates its users about server issues via its official Twitter account. Check there or use a website like Downdetector to confirm whether Snapchat is currently experiencing issues.

Restart Your Phone and Application

Restarting your phone or application is a quick fix often recommended for many technical issues, and it often works wonders. Each time you restart your phone, you clear the RAM, allowing the application to load faster. Restarting can also resolve many common app-related issues.

Update the App

Snapchat’s developers continually update the app to enhance user experience. If you haven’t updated your app in a while, this could be the cause of the issue.

To update Snapchat:

  1. Tap on the AppStore icon.
  2. Search for Snapchat and select it.
  3. Tap the Update button to update the application.

With a steady internet connection, you’ll have an updated version of Snapchat, hopefully free of the bug that’s causing your issue.

Clear Snapchat Cache

If Snapchat still refuses to open, its cached files might be corrupted or overloaded, causing the app to malfunction. Clearing the cache can help resolve this issue.

To clear Snapchat cache:

  1. Open Snapchat.
  2. Tap on your bitmoji in the upper left corner.
  3. Tap the settings icon.
  4. Scroll down and select Clear cache.
  5. Select Delete.

If none of the above solutions work, the problem could be with your phone.

Update Your Phone Software

Outdated phone software might be causing your Snapchat woes. Updating your phone’s software might help.

To update your phone’s software:

  1. Tap the settings icon on your phone.
  2. Select General.
  3. Select Software update.
  4. Install any available updates.


Snapchat is an integral part of many people’s daily digital lives. It’s a fun and ‘snap’ way to keep in touch with loved ones. However, technology, as helpful as it is, isn’t flawless. When Snapchat refuses to open, it can be frustrating, but this guide should help you navigate and troubleshoot common issues.

With a robust internet connection and an up-to-date Snapchat app, there’s no reason you shouldn’t enjoy sharing your moments with your loved ones. Happy Snapping!